Frequently Asked Questions

Everything you need to know about shopping for your home at Len's Mill.

How long will it take for my order to arrive?

Standard shipping typically takes 5-8 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for home decor and textiles?

We offer a 30-day return window for most items in original condition. Please note that custom-cut fabrics and personalized items are final sale.

Do you offer international shipping?

Currently, we ship to all states within the US and provinces in Canada. We are working on expanding our international shipping options soon.

Are the colors of the products accurate on the website?

We strive for color accuracy, but please note that screen calibrations vary. We recommend ordering a fabric swatch if an exact color match is required for your project.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I modify or cancel my order after it has been placed?

Orders move quickly to our processing team. You can request a cancellation within 1 hour of placement by contacting our support team directly.